Why McDonald's customers are up in arms over this 'loose change' menu

June 2024 · 3 minute read

Aussies have blasted McDonald's over the staggering cost of food listed on their 'loose change' menu. 

A customer was left fuming after noticing a 24-piece chicken nugget meal cost $11.95 claiming the price was much more than 'loose change'.

They shared a photograph of the menu set up at a drive-through to Reddit.

A hot fudge sundae was advertised for $3.50 and an Oreo McFlurry for $4.50.

McDonald's customers have been left furious after spotting the 24-piece Chicken McNuggets for $11.95 on the 'loose change' menu (pictured)

McDonald's customers have been left furious after spotting the 24-piece Chicken McNuggets for $11.95 on the 'loose change' menu (pictured)

Social media users were left up in arms arguing the items shouldn't be worth more than $5.

READ MORE: American tourist shocked by Aussie McDonald's

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Many said the price was much more than the amount of loose change they have in the car or in their pockets.

'Oh perfect I have exactly $11.95 sitting in my centre console, thanks Maccas,' one wrote.

'Can’t say I have $12 hanging in the cup holder,' another added.

Others questioned how far McDonald's was trying to stretch the term 'loose change'.

One said he would 'be willing to accept 3 coins ($6)' while another said anything more than $6 was 'unloading shrapnel'.

Another joked the advertising phrase was instead referencing 'the change you get back after breaking a note paying for it'.

'Maccas are banking on people who don't carry cash to completely not notice that 11.95 would be a big pocketful of loose change,' a third wrote.

Some pointed out items that had previously been listed on the menu were no longer on there.

'Remember when soft serves were 30c,' a user wrote, prompting a McDonald's employee to reply and say the icecream was now $1.10.

'Remember when hamburgers were $1 and chicken and cheeses were $3? Now you pay $5+ for a chicken and cheese which has HALF a slice of cheese!' another user wrote.

Some users said McDonald's had lost its hold on the fast food market as the cheapest alternative for a quick snack.

'I miss the $1 hamburgers so much, they really made McDonald’s stand out from other fast food places,' one user wrote.

Customers said the fast food chain had lost its hold on the market as the cheapest alternative for a snack by jacking up prices in recent years

Customers said the fast food chain had lost its hold on the market as the cheapest alternative for a snack by jacking up prices in recent years

'Macca used to be fair value for money 10-years-ago. Now you pay at least 150% more for the same item and its a bloody mess,' a second wrote.

A McDonald's Australia spokesman told Daily Mail Australia that the fast food chain is 'committed to our "Value means more at Macca’s" promise'.

'Which includes providing our customers with exceptional everyday value, great customer service, and 24/7 convenience,' he said.

'Customers can get great value at McDonald’s through the MyMacca’s App – which offers great discounts, weekly deals and loyalty rewards - and through our year-round Loose Change Menu and Macca’s Bundles, which are available in participating restaurants nationwide.

'Our Loose Change Menu provides great value on some of our most iconic menu items, including Frozen Coke from $1, Soft Serve Cone with Flake for $1.50, Hamburger for $2, Happy Meal for $5.75, and more.

'Like all businesses, we review our prices from time to time, considering several factors, including the higher-cost environment we are all operating in.'

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